Warranty & Serialized
Product Registration

Capture verified first-party data, streamline warranty operations, and unlock post-purchase revenue with Brij’s AI-powered warranty management and product registration platform built for omnichannel brands.

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Read the Case Studies

Offer Customers One-Tap Registration

Replace clunky paper inserts with seamless, QR-powered or link-based digital experiences. Customers register products or warranties in seconds with no and apps, no friction, while you capture rich first-party and zero-party data directly into your CRM. The result: higher registration rates and instant visibility into retail and marketplace buyers.

Verify Purchase Data Manually or With AI

Brij’s AI-powered receipt and serial number verification automatically validates registrations, keeping your data clean and trustworthy. Capture critical POS insights like where, when, and how customers buy, including basket-level intelligence, without manual review. Brij also offers the ability to allow pending registrations that require manual approval, supported by Klaviyo-triggered email flows at every stage of the process.

Simplify Warranty Management

Track warranty start and end dates, manage claims, and sync every event directly to your CRM in one platform. Customers can easily check their warranty status at any time, while your teams benefit from streamlined workflows and reduced customer service overhead. This means cleaner records, faster resolutions, and better experiences.

Drive Meaningful Post-Purchase Revenue

Turn registration moments into revenue opportunities by offering extended warranty coverage and cross-sell products directly in the flow. Offload warranty liability, earn revenue share on every plan sold, and strengthen loyalty with exclusive content, reorders, or rewards. Brij transforms routine registration experiences into high-impact growth touchpoints.

How Caraway Used Brij to Drive a 52% Product Registration Rate

Babiators is a specialty children’s eyewear company that is “on a mission to protect kid’s eyes while they’re out exploring the world.”

How Skullcandy Captured ~60,000 Customers in Just 6 Months with Brij

Babiators is a specialty children’s eyewear company that is “on a mission to protect kid’s eyes while they’re out exploring the world.”

COMMON QUESTIONS

Questions about product registration.

What brands ask about Brij's warranty registration and management.

What is Brij's warranty registration platform?

Brij replaces clunky warranty forms with QR-based registration that captures the customer's contact and purchase details in seconds. Brands get first-party data and a managed warranty record, while customers get an effortless activation and post-purchase experience.

How does Brij increase product registration rates?

By removing friction, with no serial-number hunting or long forms, and by adding incentives and education to the flow. Caraway, for example, drove a 52% product registration rate with Brij by pairing one-tap registration with the right incentive.

Can customers register without a serial number or receipt?

Yes. Brij supports flexible verification, from one-tap registration to serialized codes and AI receipt validation, so you can match the level of proof to your product. Serialization also lets you tie each registration to a specific unit.

What data does warranty registration capture?

Each registration captures the customer's name, email, phone, product, and purchase context, syncing straight into your CRM, ad platforms, and marketing tools. That turns a warranty, usually a cost center, into a first-party data and retention channel.

Warranty & Serialized
Product Registration